FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 7–14 business days.

Do you ship across the UK?
Yes. We currently deliver throughout the United Kingdom.

Can I return my order?
Yes. We offer a 30-day return policy.

How can I contact support?
Email us at support@cokova.shop or call +44 7848 449760.

Is payment secure?
Yes. All payments are securely processed through Shopify’s secure checkout.